How do you use my information ?
In order to provide you with a service, I need to record and store a small amount of your personal information. I keep a record of your name and contact details so that I can get in touch with you whilst I’m providing you with services (or afterwards if any problems arise). I also record some notes about our communication and details of your instrument and any work undertaken or quoted for. I periodically analyse this information to find out what I can do to to grow my business, find new customers and improve the services I offer.
I won’t use your contact details to send you annoying marketing emails and I will never sell your information on to anyone else. The only time I may need to share your details with third parties will be with your consent, to comply with laws or to enable me to offer business services to you (for example, if I needed to share your name and address with a delivery service).
Some standard internet information is also automatically collected when you visit this website, search for me online or visit my social media pages. This information is stored by these providers and you should refer to their individual privacy policies if you have any concerns. This information doesn’t reveal anyone’s personal identity to me but provides me with analytics which show me which pages, posts or topics are most popular and how many people visit. I use this information to make sure that my website and social media is helpful and that my online presence is effective.
If you have any questions or you would like me to remove your information from my records for whatever reason then please get in touch and I’ll be happy to do so.